Frequently Asked Questions

Everything you need to know about your AIIMA Sports gear.

What is the typical shipping time for orders?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

Do you offer a warranty on your sports equipment?

Yes, all AIIMA Sports equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can train with confidence.

What is your return policy for apparel and footwear?

We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like swimwear or undergarments are final sale.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear and comparing it to our charts for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.